Privacy Policy

Last updated: 21 May 2026

Denise North Consulting (ABN 59 600 259 872) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

Denise North Consulting is an executive advisory and coaching practice operated by Denise North, based in Sydney, Australia. We provide board advisory, executive coaching, leadership development and strategic advisory services to senior leaders and organisations across Australia.

2. Information we collect

We may collect the following types of personal information:

  • Contact details — name, email address, phone number, and postal address
  • Professional information — organisation, role, industry and career background
  • Enquiry and correspondence details — information you provide when contacting us via our website, email or phone
  • Engagement information — details relevant to delivering advisory, coaching or consulting services
  • Website usage data — information collected automatically when you visit our website, including IP address, browser type, pages viewed and time spent

3. How we collect your information

We collect personal information in the following ways:

  • Directly from you — when you complete a contact form, send an email, make a phone enquiry, or engage our services
  • Automatically — through cookies and similar technologies when you visit our website
  • From third parties — where you have been referred to us or where information is publicly available

4. How we use your information

We use your personal information to:

  • Respond to your enquiries and communicate with you
  • Deliver advisory, coaching and consulting services
  • Manage our client relationships and engagements
  • Send relevant communications, including updates or information we believe may be of interest to you (you may opt out at any time)
  • Improve our website and services
  • Meet our legal and regulatory obligations

5. Confidentiality

Confidentiality is foundational to the way Denise North Consulting operates. All information shared within coaching, advisory and consulting engagements is treated as strictly confidential. We do not disclose client information to third parties without your explicit consent, except where required by law.

6. Disclosure of your information

We do not sell, rent or trade your personal information. We may disclose your information to:

  • Third-party service providers who assist us in operating our website or delivering services (such as email platforms or scheduling tools), where those providers are bound by confidentiality obligations
  • Professional advisers including lawyers and accountants, where necessary
  • Regulatory or government bodies where required by law

Where we disclose information to third parties, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

7. Overseas disclosure

Some of our third-party service providers may be located or store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in a manner consistent with the Australian Privacy Principles.

8. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These measures include secure storage, restricted access, and using reputable third-party platforms with appropriate security certifications. We will notify you if we become aware of a data breach that is likely to result in serious harm.

9. Cookies and website analytics

Our website uses cookies and analytics tools to understand how visitors use the site and to improve the user experience. You may disable cookies through your browser settings; however, this may affect the functionality of the website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

10. Access and correction

You have the right to request access to the personal information we hold about you, and to request corrections where that information is inaccurate, out of date or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

11. Complaints

If you have a concern or complaint about the way we have handled your personal information, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact us

For any privacy-related enquiries, requests or complaints, please contact:

Denise North
Denise North Consulting
Email: denise@denisenorth.com
Phone: 0402 460 336

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website. We encourage you to review this policy periodically.